MAM
Infosys wins three awards at Nice comm event
MUMBAI: Infosys, a global leader in consulting, technology, outsourcing and next-generation services, has participation in six of the 32 Catalysts at TM Forum Live – winning three of the seven Catalyst Awards at the annual flagship communications industry event, held in Nice, France. The Awards recognized Infosys’ open innovation to co-create commercially viable prototypes of new digital services and business models.
The three winning Catalysts: A platform for IoT and Anything as a Service: This Catalyst focused on how operators can attract ecosystem partners to co-create new digital services beyond connectivity through the platform business model. Infosys worked with Vodafone and was recognized for its outstanding performance. The focus was on delivering agility, experience and efficiency to communication service providers and exposing TM Forum Open APIs to third party developers to create new revenue streams enabled by network slicing, edge computing and a service marketplace.
“This Catalyst has brought several leading industry players together to show how platform business models together with orchestration and closed-loop assurance can deliver innovative new services and new revenue streams to our industry,” said Dr. Lester Thomas, Chief Systems Architect, Vodafone Group. “Infosys played an invaluable role in the overall architecture, and in particular, defining the Open APIs and contributing enhancements to the Open API programme.”
Joint Agile Delivery – Phase II: In this Catalyst, Infosys was recognized for ‘Outstanding Use’ of TM Forum Assets and worked with AT&T, Orange, Telecom Italia. This Catalyst has been recognized for continuing efforts towards contributing APIs and processes to TM Forum and has a vision for a ‘standardized and platform-based’ approach to developing and delivering world-class software that capitalizes on cross-organizational synergies to dramatically improve time to market, quality and cost.
“Seamless Joint Agile Delivery across complex partner ecosystem is going to be key for rapid service innovation, delivery and operations. Infosys, along with other major industry partners, collaborated on this catalyst to provide a standardized and platform based approach for service validation and service assurance for Virtual Network Functions (VNFs) and associated Network Services from different suppliers,” said Michel Valette, Tests and Diagnostics Domain Manager, Orange & Stream Leader, Operations Centre of the Future, TM Forum. “Infosys leveraged their rich capabilities on machine learning and artificial intelligence to provide closed loop adaptive service assurance for dynamic network services coming from different partners.”
Logical Factory: Virtualizing Manufacturing for Agility: This Catalyst, developed with BT, Telecom Italia and TWI, built on a prior award-winning Catalyst – the Smart Industrial Manufacturing: Robots as a Service, which demonstrated the use of TMF’s Open-APIs in the Industrial Internet-of-Things domain to order and configure Robots-as-a-Service. In this enhanced version, the scope was expanded to the entire manufacturing and maintenance process lifecycle. TM Forum recognized this Catalyst project in the category for ‘Outstanding Ecosystem Design’ using CurateFx – TM Forum’s digital ecosystem design and management SaaS solution.
“Infosys’ commendable effort and focus in developing the concept played a key part in the team winning the ‘Outstanding Ecosystem Design Using CurateFx’,” said Darren Williams, Welding Systems Lead, TWI.
Nik Willets, Chief Executive Officer, TM Forum said, “Infosys has made significant investments to enhance its knowledge base in new and emerging technologies. Winning three awards for Catalyst projects proves that Infosys is a knowledge partner capable of defining next-generation products and services for communication service providers. The company is also an early adopter of TM Forum’s Open API initiative.”
Rajesh Krishnamurthy, President and Head of Energy, Utilities, Telecommunications and Services, Infosys said, “Our technology focus and collaboration with like-minded partners is accelerating innovation and delivering results.
Brands
TCS and ServiceNow join forces to fast-track AI in enterprises
New partnership aims to turn clunky workflows into smart, self-learning engines
MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.
Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.
ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”
TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”
The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.
TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.
With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.
