MAM
Praveen Kenneth retires from L&K | Saatchi & Saatchi
MUMBAI: Law & Kenneth founder and chairman Praveen Kenneth announced his retirement from active engagement on the sidelines of the final sale of his shareholding, in Paris.
Law & Kenneth was the largest independent communication companies in India before becoming a part of Publicis Groupe in January 2014, to create L&K | Saatchi & Saatchi.
Over the next six months during the transition, Kenneth will be involved in mentoring and guiding the teams.
Anil Nair, the CEO and MD, who has been groomed over the past 24 months, and running the operations will now be leading the company.
Publicis chairman of the supervisory board Maurice Levy said: “Praveen has been with us slightly after opening Publicis in India (1999) and had led the agency to growth and creative excellence. He then decided to launch Law & Kenneth ( 2002), which also has been a great success.”
Kenneth stated: “The incredible success story of Law & Kenneth and L&K| Saatchi & Saatchi has been nothing less than a magical testimony of “making the impossible, possible.”
“Building from zero, to four offices, 400-plus amazing people and being in the top 10. Winning at Cannes, D&AD, epic pitch wins and first class clients. It’s been a dream run,” he added.
L&K | Saatchi & Saatchi has an enviable list of blue chip clients, which includes Renault India, HeroMotoCorp, Kent RO, P&G, Dabur, Pepper Fry, Jockey, Mondelez, Godrej Interio and Exide Insurance. It won two silvers at Cannes in 2016, and won again in 2017, and this time a Gold.
Digital
Motorola launches nationwide monthly service camps in India
Free pick-up/drop for premium devices, zero labour charges and 10 per cent discounts kick off from 28 February 2026.
MUMBAI: Motorola just turned phone repairs into a monthly festival because when your device gets a free check-up and discount goodies, even a cracked screen feels like a celebration. Motorola India has unveiled its next-generation after-sales support ecosystem, headlined by Nationwide Monthly Service Camps starting 28 February 2026 at authorised service centres and collection points across the country. On a fixed day each month, customers can access zero labour charges, no inspection or diagnosis fees, free software updates, complimentary device cleaning and sanitisation, and a basic health check-up. Additional perks include 10 per cent off accessories and 10 per cent off spare parts.
Premium Signature, Edge, and Razr series users get free pick-up and drop service: technicians collect devices from home, repair them at authorised centres, and return them post-fix, no extra cost. Service requests can be raised via the support portal or email.
The ecosystem is powered by a comprehensive digital self-service suite: the Device Help app, Software Fix tool, Intelligent Voice Assistance (IVA), Moli (Motorola’s AI chatbot), and a 24×7 multilingual e-support portal across WhatsApp, web, and devices. This AI-first approach positions Motorola among the few brands in India offering always-on, proactive support to minimise downtime and resolve issues before they escalate.
The physical network is expanding rapidly to over 1,200 touchpoints by the end of FY26-27 more than double the current footprint ensuring faster, more consistent service in metros, Tier 1, Tier 2, and Tier 3 cities. Motorola also boasts improved spare parts availability and repair turnaround times nationwide.
Motorola India, managing director T. M. Narasimhan said, “At Motorola, our commitment to customers goes well beyond the point of purchase. With the Nationwide Monthly Service Camp and Free Doorstep Care Service, we are creating a comprehensive, proactive, and accessible after-sales support ecosystem.”
IDC’s Q3 FY25 report ranks Motorola as India’s fastest-growing smartphone brand with 52.4 per cent year-on-year growth and 8.3 per cent market share, reflecting rising consumer trust. In a market where after-sales experience often makes or breaks loyalty, Motorola’s latest push blends AI smarts, physical reach, and genuine perks turning routine maintenance into something fans might actually look forward to. Because when your phone gets this much love, staying loyal feels like the easiest decision of all.
