Brands
Techugo & Nik Baker’s whip up digital delight
MUMBAI: There’s something cooking, and this time, it’s digital. Nik Baker’s, the beloved premium bakery chain known for transforming north India’s café culture, has teamed up with Techugo, a global technology leader, to craft a seamless digital ecosystem that blends indulgence with innovation.
The partnership aims to deliver a next-generation mobile app and in-store tech experience designed to make every bite smoother, smarter, and more rewarding. The upcoming Nik Baker’s mobile app will allow food lovers to browse exclusive products, place quick orders, receive personalised recommendations, and redeem loyalty rewards, all through a frictionless checkout system supporting multiple payment options.
Inside the cafés, Techugo’s digital solutions will add flavour to convenience. Each table will feature scannable QR codes for instant menu access and ordering, with the system synced in real time with the kitchen and admin panels to ensure quick, accurate service.
Commenting on the collaboration, Techugo COO Ankit Singh said, “We are thrilled to partner with one of north India’s most adored bakery brands. Our goal is to build a scalable, intuitive, and future-ready platform that enhances customer experience while strengthening backend efficiency.”
The initiative also includes an advanced admin dashboard for real-time order tracking, inventory management, and performance insights, ensuring consistency across Nik Baker’s 34 bustling outlets.
By pairing its signature charm with Techugo’s innovation, Nik Baker’s is serving up a fresh recipe for café culture, one where taste meets technology and every order is a little more delightful.
Brands
Metro Brands appoints Harshvardhan Chauhan as CMO & SMP
Retail veteran to steer brand strategy and accelerate growth
MUMBAI: Metro Brands has appointed Harshvardhan Chauhan as its chief marketing officer and senior management personnel, effective 23 February 2026.
The move brings nearly two decades of marketing muscle into the company’s leadership ranks. With over 18 years of experience across retail, fashion, lifestyle, grocery, home and e-commerce, Chauhan arrives with a well-rounded understanding of how brands capture attention and convert it into loyalty.
His professional journey includes stints at Bharat YEF, Trident Group, RPSG, DLF Shopping Malls, ShopClues, Godrej Group, Reckitt Benckiser and Accenture, where he worked across brand building, strategic growth and business leadership.
Chauhan holds a master’s degree in business administration with a specialisation in strategy and business management from Symbiosis, Pune. He has also completed the accelerated general management programme at IIM Ahmedabad, combining academic rigour with hands-on commercial experience.
In his new full-time role, he will report to chief executive officer Nissan Joseph and work closely with the leadership team to shape the next phase of brand expansion.
For Metro Brands, the appointment signals a sharpened focus on storytelling, scale and staying one step ahead in a competitive retail landscape.
