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Flight Centre Travel Group taps TCS to transform enterprise technology
Partnership targets cloud modernisation, resilience and AI-led operations
SYDNEY, MUMBAI: Flight Centre Travel Group has appointed Tata Consultancy Services to modernise and manage its global enterprise technology services, deepening ties between the Australian travel major and India’s largest IT services firm.
Under the partnership, TCS will help overhaul Flight Centre’s cloud and network services, strengthen operational resilience and modernise service platforms across the group’s worldwide operations. The work will span Australia and New Zealand, the Americas, Emea and Asia.
The engagement is aimed at streamlining and consolidating core systems, extracting greater value from existing technology investments and improving performance across Flight Centre’s enterprise technology stack.
Flight Centre Travel Group CEO Graham Turner, said strengthening the company’s technology backbone remained a priority as it continues to evolve its business. He added that the partnership is expected to deliver tangible benefits for employees, customers and shareholders.
TCS consumer business group president Krishnan Ramanujam, said the collaboration would simplify and uplift both customer and employee experiences while helping the travel group adopt an AI-first, standardised global operating model.
Beyond infrastructure modernisation, TCS will support Flight Centre with platform standardisation, service governance and continuous performance improvement, supported by transparent reporting frameworks.
The deal builds on TCS’s long-standing presence in the travel sector, where it has advised airlines, travel operators and hospitality companies for more than three decades across areas including operations, customer service, pricing, marketing and business model transformation.
TCS has operated in Australia for over 35 years and serves as a digital partner to most of the country’s top 10 listed companies. The firm maintains operations across five Australian locations and has been recognised by LinkedIn and the Top Employers Institute as a leading employer in the region.
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Tata Sons board set to approve Chandrasekaran’s third term as chairman: Reports
Chandrasekaran tipped for third term as Tata Group seeks steady hand at the helm
MUMBAI: The Tata Sons board is gearing up for a landmark meeting on February 24, with the spotlight on the re-appointment of N. Chandrasekaran as chairman. According to media reports, the board will consider several proposals, but the star item is Chandrasekaran’s potential third term, signalling continuity at the top of India’s most storied business group.
Chandrasekaran, popularly known as Chandra, has been at the helm of Tata Sons since January 2017. His current tenure concludes in February 2027, and the proposal on the table is for a five-year extension. The proposal comes from Noel Tata, chairman of Tata Trusts, and Venu Srinivasan, vice chairman of Tata Trusts, with board approval required to make it official.
Chandra’s journey with the Tata Group is a remarkable rise through the ranks. He started as an intern at Tata Consultancy Services, rose to chief operating officer in 2007, and became CEO in 2009 at the age of 46. He joined the Tata Sons board in 2016 and has been steering the group’s flagship companies ever since, holding chairmanships at Tata Steel, Tata Motors, Tata Power, Air India, Indian Hotels Company, and TCS itself.
A close aide of the late Ratan Tata, Chandrasekaran is widely seen as a steady hand capable of guiding the conglomerate through change while maintaining its long-standing ethos. Extending his term would reflect the Tata Trusts’ confidence in his strategic vision and the desire for stability at the group’s top echelons.
The board meeting on February 24 is expected to formalise the decision, marking another chapter in the Tata Group’s enduring story of leadership continuity and business ambition.
