iWorld
Frequency elevates linear channel streaming with the IBC2023 launch of Studio 5
Mumbai: Frequency has announced the launch of Studio 5, the next major release of its leading cloud-native, multi-tenant SaaS platform, which enables the creation, management, distribution and monetization of linear channels. With Studio 5, subscribers can access enhanced capabilities and services, including new content ingestion automation, scheduling automation, ultra-low latency live channel switching, advanced content filtering, and a comprehensive suite of tools for streamlining management and scheduling of episodic programming.
The launch of Studio 5 further extends Frequency’s position as the leading linear streaming solution that enables many of the world’s preeminent broadcasters, studios, networks, and digital-first content creators to deliver compelling 24/7 channels to connected TVs globally. Frequency is integrated with the world’s leading Free Ad Supported TV (FAST), vMVPD and MVPD platforms. During IBC2023, the company will demonstrate the full capabilities of Studio 5 on the stand of its strategic partner, AWS (#5.C80).
Frequency CEO Blair Harrison said, “The market for compelling linear channels is exploding across all platforms globally. At a time when content owners and rights-holders are increasingly recognizing the value and opportunity of this market, Frequency is giving them an enhanced suite of tools to empower them to produce seamless and engaging viewing experiences with ever greater efficiency. We’re excited to show IBC 2023 visitors how the launch of Studio 5 builds on our five-year journey of leading the way in providing the most feature-rich and easiest-to-use platform that is defining the future of TV.”
The new and enhanced features of Studio 5 include:
- Ingest Automation: A completely self-serve, real-time console for media ingestion via a single dashboard brings unparalleled visibility and efficiency to content ingestion, processing, and management.
- Scheduling Automation: An enhancement to Studio’s industry leading scheduling tool that provides fully automated programming, and makes the process of scheduling repeated content significantly simpler and faster. Studio users can reduce time spent programming channels by up to 90%.
- Content Filtering: An interactive and intelligent filtering service for content discovery during programming, using any combination of contextual and technical metadata to quickly find the precise content to be scheduled.
- Series Management: A complete suite of tools for series and episodes to streamline management and programming. Studio collates and validates all the assets and metadata associated with any series, including season and episode-specific artwork. Studio also handles all metadata requirements for EPGs and custom metadata for all distribution platforms.
- Live Switching: An ultra-low latency dynamic live switching capability for scheduled or on-demand live segments such as news or sports. Studio now switches to and between live sources in under a second.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
