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Madison Media bags Tata Tea AOR

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MUMBAI: Madison Media continues its dream run and has ended the 2004-05 year end by winning the Tata Tea AOR. The media buying and planning AOR for Tata Tea was one of the most hotly contested AOR pitches in recent times.

In addition to Madison Media, three other agencies namely, GroupM-Mediaedge:CIA, Starcom and the incumbent The Media Edge, pitched for the business.

 
 
In the recent Brand Equity Survey of 2004, Tata Tea emerged as one of the top 20 brands in the country. Tata Tea has extremely ambitious plans for the financial year and is anticipated to be investing heavily in advertising and media.
 
 
The selection and the awarding of the AOR was based on credentials and the participating agencies response to a case study. According to an official release from Madison, it was one of the most professionally managed pitches in recent times and the final selection was based on the agencies balanced approach to strategic planning and buying.
Says Tata Tea Limited executive director Sangeeta Talwar, “We felt Madison was best suited to partner us in our strategic intent of aggressive growth path planned for the future.”

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With the win of the Tata Tea AOR, Madison Media has added another prestigious AOR to its kitty this year having won businesses like Airtel, Marico, Jagran, McDonald’s and Tata-AIG and TVS this year. The account will be handled from Madison Media’s Bangalore office. With this win, Madison Media now becomes the largest media agency in the Bangalore market.
Says Madison Media (Bangalore) general manager Ajit Varghese, “We are delighted to have won the Tata Tea AOR and further consolidate our presence in the Bangalore market. We are confident that our strategy and innovative thinking would augur well for Tata Tea.”

An obviously delighted Madison Communications chairman and managing director Sam Balsara says, “Happy days are here again… Tata Tea was the second AOR that Madison Media had won way back in 1995. Following the de-centralisation of the Tata Group AOR, we are delighted to now have them back in our fold. I am sure that this renewed partnership will be an enduring one and we hope to use our media poweress to drive their growth even further.”

Madison Media handles a select number of large and prestigious clients including Coca-Cola, P&G, Godrej Consumer Products, Godrej Sara Lee, Kinetic, Hyundai, Playwin, ACER, Asian Paints, Kotak and Cadbury. The Rs 9 billion Madison Media is a part of Madison Communications, which has seven specialized units in Creative, Outdoor, PR, Rural, Retail and Entertainment, apart from Media.

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TCS and ServiceNow join forces to fast-track AI in enterprises

New partnership aims to turn clunky workflows into smart, self-learning engines

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MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.

Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.

ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”

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TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”

The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.

TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.

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With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.

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