e-commerce
GOSF: Bringing out the shopping bug
MUMBAI: The e-commerce sector is booming and how. The very purple patch, every now and then, gets a boost with OTT sale bonanzas.
The addictive online shopping portals lured customers through Big Billion Sale or Diwali Dhamaka Week throughout this year, but the icing on the cake has been the Google promoted Great Online Shopping Festival (GOSF).
The 72 hour shopping festival was expected to bring out the crazy shopaholic within us all, and if stats are to be believed then it has succeeded in many ways. For instance, in December LimeRoad, witnessed explosive growth that sent its implied revenue run rate shooting up to Rs 450 crore on the first day of GOSF 2014 – this despite the platform being only focused on women.
Quick deliveries, cash on delivery, and big deals have made it hard for even non-shoppers to resist the temptation to shop online.
The portals too are glad to have made the most of it.
“Successful in creating a delightful shopping frenzy, Google Online Shopping Festival this year has witnessed a great response from the consumers. Three days of this shopping carnival is not less than some annual festival that customers await around this time of the year. On the first day itself, we have observed an extraordinary leap with our revenue rising four times compared to our sales on any regular day. There has been a rise in revenue from mobile at least by six times as compared to the last GOSF. Even the traffic from GOSF on the website has significantly risen by eight times as compared to the last year. This tremendous excitement shown by our customers has made us open doors to some of the best offers from exclusive brands like River Island, Dorothy Perkins, Miss Selfridge and more. All in all, we are geared to double the excitement and make this festival bigger, better and brighter like never before,” said Jabong.com founder and MD Praveen Sinha.
Added, LimeRoad founder and CEO Suchi Mukherjee, “Whilst the growth in sales is interesting and a reflection of our non-linear growth curve throughout the rest of this year, we are super delighted both at the scale and at the trajectory of our organic traffic.”
Speaking about the response on GOSF 2014, CouponDunia.in CEO and founder Sameer Parwani said, “So far we have seen a very good response to GOSF. Our traffic increased 4X as compared to the daily traction on the website. There was a massive spike as soon as GOSF started during midnight however the traffic peaked the highest on the first day of GOSF during lunch hours.”
However, he believes that GOSF 2014 was comparatively lukewarm if 2013 edition is taken into account. One of the reasons for this is the kind and number of deals merchants provided compared to GOSF last year or even for that matter deals during Diwali, a few months back. “GOSF 2014 deals were both, less in number and not providing as deep discounts as we’d expected. Also some of the bigger players, have already exhausted their best offers due to their own festivals like Flipkart’s Big Billion Day, Amazon’s Appiness day and Snapdeal’s ongoing 9am to 9pm shopping fest. Most of them have offered almost 40-50 per cent discounts on regular days or their special days, so they do not have anything bigger than that to offer at the moment.”
He also added, “As a result of frequent online shopping festivals, these festivals are no longer a novelty factor for the consumer. They have higher expectations and expect the best from everyone and are not impressed easily now it is the e-tailer’s turn to come up with better and bigger deals every festival to meet these demands and expectations.”
e-commerce
Amazon unveils first Trustworthy Shopping Experience Report
32,000 bad actors targeted, 15 million fake products removed in 2025.
MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.
The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.
Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.
Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.
That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.
Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.
The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.
In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.
