Digital
Deloitte India’s GenW.AI puts low code AI on a fast track
Made-in-India platform aims to help enterprises build apps and agents at speed.
MUMBAI: Innovation just got a shortcut key. Deloitte India is set to launch GenW.AI, an indigenous, next-generation low-code platform designed to help enterprises rapidly prototype and deploy applications and AI agents, without the usual complexity that slows big ideas down. GenW.AI will make its official debut at the India AI Impact Summit in New Delhi next week, marking what Deloitte calls a category-first, fully India-built platform that brings low-code development and agentic AI together under one roof.
Built for speed and flexibility, GenW.AI is offered both on-premise and on cloud, giving enterprises full control over their data and intellectual property. The platform is designed to integrate seamlessly with enterprise technologies and a wide range of large language models, allowing organisations to adapt as sovereign and enterprise-grade AI ecosystems evolve.
At its core, GenW.AI is positioned as a democratiser of innovation. From stitching together data scattered across departments to building workflows, dashboards and explainable AI-driven decision tools, the platform aims to let teams build faster, cheaper and with fewer dependencies on large, bespoke technology programmes.
Deloitte South Asia chief operating officer Nitin Kini said enterprises are increasingly moving away from one-off AI projects towards platforms that allow business and IT teams to co-create safely. He noted that GenW.AI is built for leaders who want speed without sacrificing compliance, data privacy or long-term resilience.
The platform brings together a suite of tools under the GenW.AI umbrella. GenW App Maker enables rapid application development with integrations across databases, APIs and third-party services. GenW Playground focuses on data exploration and dashboard creation without the need for code. GenW RealmAI provides a secure, low-code environment to work with generative AI and Retrieval-Augmented Generation, while GenW Agent Builder allows teams to visually create and manage AI agents, from simple chatbots to complex multi-agent systems.
Deloitte India partner and chief disruption officer Jagdish Bhandarkar said the real challenge for enterprises is not whether to adopt low-code or AI, but how to do it with guardrails, scale and speed. He added that GenW.AI is designed to put innovation into the hands of domain experts, enabling them to solve everyday problems while maintaining enterprise-grade oversight.
GenW.AI is built to integrate with enterprise applications and ERPs through pre-built connectors, supports both open-source and enterprise LLMs, and includes security features such as role-based access, encrypted agent-to-agent communication and auditability. Deloitte India has already deployed the platform internally, refining it through real-world use before opening it up to clients.
As enterprises race to turn AI ambition into usable outcomes, Deloitte India’s GenW.AI is positioning itself as a home-grown platform built not just to experiment, but to scale ideas that are ready to work in the real world.
Digital
Truecaller opens Business Chat platform to global partners and enterprises
Expansion aims to replace SMS with trusted, rich and conversational messaging
MUMBAI: Truecaller has expanded access to its Business Chat platform, opening it up to global channel partners and enterprise solution providers as it looks to reshape how businesses connect with customers.
The move allows partners worldwide to offer the platform to enterprise clients, enabling a shift away from traditional SMS towards a more interactive, verified and media-rich communication experience. The company is positioning this as a higher-trust alternative in an increasingly cluttered digital landscape.
With over 500 million active users globally, Truecaller is betting on its scale and daily engagement to give brands a more direct and credible way to reach consumers. The platform supports contextual conversations, real-time insights and engagement metrics, allowing businesses to fine-tune communication across the customer journey.
“The definition of success for modern enterprises has evolved. It’s no longer just about delivery but about earning attention and driving meaningful engagement,” said Truecaller global head, GTM Priyam Bose. He added that opening the platform to partners creates a gateway for brands to connect with users in a more trusted and action-oriented environment.
The expansion is already underway, with partners such as Gupshup and OneXtel live in India, while Globe Teleservices, Cloudcom and Sling Africa are driving adoption in international markets.
By equipping partners with data-driven tools and a conversational interface, Truecaller aims to help businesses cut through noise and build stronger customer relationships. The platform also promises a cleaner, more secure interaction layer, addressing long-standing concerns around spam and trust in business messaging.
As enterprises rethink customer engagement in a post-SMS world, Truecaller’s latest push signals a clear ambition to become a central player in conversational commerce.
