News Broadcasting
BBC Governors outline proposed changes to complaints process
MUMBAI: UK pubcaster the BBC’s Governors have outlined proposed changes to their complaints appeals process and are inviting licence fee payers to comment on them during a four week consultation. This is the first time the procedures for handling appeals have been clearly set out and published for the public.
The Governors are responsible for ensuring all editorial and programme complaints are properly handled by the BBC and through their Programme Complaints Committee (GPCC) they consider appeals from people who are not satisfied with management’s response to their complaint.
They are the final authority over the BBC on matters of impartiality and accuracy. The changes outlined are designed to strengthen the transparency and objectivity of the system used by the GPCC.
They include proposals for:
-sharing material relied upon by the GPCC with all parties for comment before a decision is reached;
-giving the GPCC chairman discretion to call hearings for first-party complaints;
-and the addition of a new finding of “already resolved”, to be used in circumstances where an error has occurred and the GPCC is satisfied that management has already dealt with the matter appropriately.
GPCC chairman Richard Tait said, “The BBC’s Board of Governors believes the public should be at the heart of everything that the organisation does. Licence fee payers have a right to expect the highest editorial standards from the BBC, and the right to challenge if they are unhappy with the standards of any output.”
The Governors will take account of the responses to the consultation before finalising the procedures. The board will publish a summary of the responses on its website and will then implement the procedures for the GPCC in the summer.
News Broadcasting
India Today Group debuts AI anchor ‘Sutra’ at AI Impact Summit 2026
Sutra aims to simplify live policy debates using sovereign AI models
NEW DELHI: India Today Group has unveiled Sutra, an AI-driven news anchor designed to deliver real-time, contextual reporting, marking the group’s latest push to integrate artificial intelligence into mainstream journalism.
The AI anchor was introduced at the India AI Impact Summit 2026 in New Delhi and developed in collaboration with BharatGen, with the initiative showcased by the Ministry of Electronics and Information Technology.
India Today Group said Sutra is built to navigate complex policy discussions and fast-moving developments by synthesising information into concise, accessible insights, aimed at narrowing the gap between high-level debates and public understanding. The AI anchor was used to surface live takeaways from key sessions at the summit.
India Today Group chief AI officer Nilanjan Das, said the project was focused on clarity and accessibility without diluting editorial rigour. He added that working with BharatGen aligned the group’s AI ambitions with India’s broader push towards sovereign technology capabilities.
BharatGen CEO Rishi Bal, said the partnership reflected a shift from basic automation towards deeper contextual intelligence in media. He emphasised the importance of indigenous, multimodal AI models capable of understanding Indian languages, regional dialects and cultural nuance, particularly as AI-driven news formats gain traction.
The launch positions India Today Group among the first major Indian media houses to deploy an AI anchor backed by home-grown technology, underscoring a growing convergence between journalism, public policy and sovereign AI infrastructure.
