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43% data service users unhappy with telecom operators: survey

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KOLKATA: The recently concluded spectrum auction for the telecom industry saw 19 days of fierce bidding and telecom companies competing for spectrum to strengthen mobile data services. However a community poll conducted by a social networking platform LocalCircles, revealed that around 43 per cent of phone users in India are dissatisfied with the quality of data services while another 43 per cent have rated it as average.

 

According to the study, around 53 per cent of the surveyed people said the quality of network coverage was average, while 27 per cent expressed discontent with the coverage.

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Another 53 per cent felt that the tariffs charged by the operators were expensive, while 38 per cent voted it as a “value for money” proposition.

 

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Of the people surveyed, 53 per cent put faith on the accuracy of data billing and other services charged by the operators, while 32 per cent did not vote in its favour.

 

“Immediate efforts are needed by the telecom regulators and the operators to improve the voice and data service quality by reducing call drops, improving coverage and quality,” LocalCircles said.

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As per the study, a whopping 77 per cent of respondents said the central government and telecom regulatory authorities have “not done enough” to address issues faced by consumers and another 77 per cent said they want operators to bill them based on usage and the services opted for instead of generalised packages.

 

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“Net neutrality is something that a majority of citizens support and want the telecom regulator to ensure consumer interest is protected at all costs,” it added.

 

The company also said that the telecom regulatory body’s regulations are “loose” and the Department of Telecom’s monitoring of compliance on licensing requirements are falling short of expectations.

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The survey was conducted across India with 20,000 citizens responding to six poll questions followed by a “detailed structured discussion.”

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Aaj Tak launches video-integrated VPaper with Dailyhunt

Free, early-morning ePaper combines print layout with click-to-watch video

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NEW DELHI: Aaj Tak has launched vPaper, a video-integrated ePaper developed in collaboration with Dailyhunt, as it seeks to rework the morning news habit for digital-first audiences.

The product, unveiled on 19 February, 2026, is a 12-page ePaper available free of charge and delivered to readers ahead of traditional newspapers. It combines the structure and editorial depth of print with the immediacy of digital delivery.

What sets vPaper apart is its built-in video functionality. Readers can tap on stories within the ePaper to watch related video reports, integrating Aaj Tak’s television journalism into a newspaper-style format. The “click-to-watch” feature aims to turn passive reading into an interactive experience.

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The ePaper spans news, business, sports, education, travel and national affairs, positioning itself as a comprehensive morning briefing for mobile users. Aaj Tak brings editorial credibility and broadcast-scale reporting to the venture, while Dailyhunt provides reach across tier 2, tier 3 and Bharat markets through its distribution network and personalisation technology.

“With vPaper, we are reimagining the morning news experience,” said India Today Group CEO, digital business Salil Kumar. He said the format blends authority, speed and video storytelling while remaining accessible by being free and available before print.

Verse Innovation senior vice-president Sunil Mohapatra, said the partnership strengthens Dailyhunt’s premium news offering and bridges print habits with interactive digital consumption.

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The launch reflects a broader push by Indian news publishers to experiment with formats that combine credibility, scale and engagement as audiences increasingly shift to mobile-led news consumption.

(Note: The cover image is AI-generated and meant for representational purposes only) 

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