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Purchase
of high-end products among elite consumers in Asia has shown an
increasing trend, according to Synovate Pax - a survey conducted
by global market
research company Synovate.
Synovate
Pax has announced its full year results that tracks media, prosperity
and influence across Asia Pacific.
The
survey claims to have covered 11 countries in Asia including Hong
Kong, Singapore, Korea, Japan, Taiwan, Malaysia, Philippines, Thailand,
Indonesia, India and Australia. More than 220,000 interviews
were conducted across the region to back it. In India, the survey
results are based on information collected from three cities - Bangalore,
Mumbai and Delhi.
Observations
The
survey conducted up
to mid 2003, threw up some interesting
findings. Listed below are a few:
* Ownership
of high-end personal items: Affluent Asians rapidly acquire
new products and services so the emphasis for marketers is on stimulating
upgrades and replacements across well-off consumers - rather than
first purchases.
Computers,
luxury clothes and watches fall into this category. Typically,
the items showing the greatest growth in personal ownership have
technology and fashion features - this covers items such as mobile
phones, notebooks and desktop computers.
Ownership
of a mobile phone with an Internet function has grown from 22.5
per cent in 2001, to 28.9 per cent in 2002 and 30.7 per cent by
mid 2003. But mobiles without Internet access are still owned by
55 per cent of these affluent Asians in mid 2003.
The
popularity of notebooks and desktop computers has continued to grow
in Hong Kong, standing at 35 per cent and 76.4 per cent respectively
in the latest Pax results. 32.2 per cent of the PAX respondents
in Hong Kong now own a mobile with Internet access. Singaporeans
seem to have sufficient desktop computers for personal use - they
peaked at 70.6 per cent in 2002. But notebooks remain on the growth
march with 22.4 per cent owning them in 2001 results, 25.6 per cent
in 2002 and 26.1 per cent in 2003.
By
contrast, ownership of a mobile with Internet access is 58.5 per
cent in Seoul and 67.2 per cent in Tokyo amongst Pax audiences.
In Kuala Lumpur, desktop ownership has remained flat since 2001,
at about 65 per cent. But notebooks ownership has increased from
21.4 per cent in 2001 to 26.1 per cent by mid 2003.
*
Ownership of high-end household items: High-end household products
cover items like digital still cameras, digital video cameras, DVDs,
VCDs and televisions. A hefty 37 per cent of affluent Asians suggest
that they intend to purchase one or more item from this category
in the next twelve months.
Digital
photography is on the steady rise across Asia Pacific - be it digital
video or digital still. Ownership of a digital video camera has
grown from 22.1 per cent in 2001, to 23.8 per cent in 2002 and 25.0
per cent in mid 2003. Region-wise, Hong Kong has a very high levels
of owning digital video and still cameras - both categories of which
have shown healthy growth over the last three years to the latest
figures of 37.6 per cent and 56 per cent respectively. In Singapore,
digital cameras are showing growing adoption, and now stand at 27.4
per cent ownership for video and 33.8 per cent for still digital
cameras. Kuala Lumpur shows the same jumps in the popularity of
digital cameras.
Car
ownership in Kuala Lumpur (and intention to purchase a new car in
the next year) remains at one of the highest in the region. Some
92.3 per cent own at least one car and 24 per cent intend to purchase
one in the next twelve months.
* Business
class travellers: The report states that overall, the number
of Asians taking business trips had declined after 11 September
2001 terrorist attacks in the US. However, the decline was marked
in the ranks of infrequent business travellers only. As for frequent
business travellers, they stayed on the move. Even the Sars
(Severe Acute Respiratory Syndrome) epidemic didn't stop them.
As
per the survey figures, 18.2 per cent of the Pax population took
one or more flights for business reasons in 2001, 16.5 per cent
did to the end of 2002 and 15.3 per cent to mid 2003. This last
result probably stemmed from the effect of Sars and possibly from
concerns over terrorism.
Regionwise,
in Hong Kong, those flying business class declined from 4.2 per
cent in 2001 to 3.2 per cent by mid 2003. The Malaysian figures
for three or more business trips declined as a result of 9/11, but
Kuala Lumpur business people were back on the road in increased
numbers even during the SARS outbreak. The figures are 11.9 per
cent in 2001, 7.4 per cent in 2002 and 7.9 per cent for this year.
Business
travel in Singapore showed an all time high (23 per cent) in 2002.
But the recovery in hotels was short-lived and the travel industry
saw a slump after Sars, reducing the number back to 21.1 per cent
in 2003.
*
Leisure travel: The Synovate PAX 2003 results show that
9/11 had a much greater impact on leisure travel across the region
than Sars did. However, the travel industry responded quickly to
Sars with the release of some exceptional deals.
Specifically,
Synovate Pax respondents who usually take more than three trips
for leisure was affected by 9/11 but Sars showed no discernible
impact. Over all, 5.3 per cent of the Pax population took three
or more trips for leisure in 2001, 4.9 per cent did to the end of
2002 and 5 per cent to mid 2003.
Regionwise,
leisure trips from Hong Kong continue to be as popular as ever at
58.3 per cent up to mid 2003. By contrast, leisure trips from Singapore
were affected post 9/11 and Sars. Figures were 52 per cent travel
in 2001, 48.3 per cent till the end of 2002 and 47 per cent till
mid 2003. In
Kuala Lumpur, the number of people taking three or more leisure
trips hit an all-time high at the end of 2002, but was back down
by mid 2003, at 7.7 per cent and 5.6 per cent respectively.
* Personal
financial products across the Pax universe: Ownership of
personal financial products has high levels across the Pax audience
- 83.7 per cent own at least one of these products.
Between
2001 and mid 2003, the instruments which lost some investor interest
included stocks, foreign currencies and unit trusts. And - presumably
due to the volatility of the market and world events during this
time - none of these products have gained in ownership.
However,
life insurance is shown to be the least susceptible to changes as
the level of 68.6 per cent has held steady for the last three years.
Specifically,
Hong Kong has higher than average of foreign currency account ownership
with 30.2 per cent of the Hong Kong-based Pax respondents owning
these vehicles. The regional average is 10.3 per cent. The high
prevalence of these accounts in Hong Kong may simply reflect the
openness of the banking system and the ease of securing these accounts.
In Singaporean, property continues to gain in popularity as a hedge
against economic uncertainty - moving up 2.5 per cent from 2001
levels to a current level of 21.6 per cent for Pax respondents living
in a property that they own themselves. 11 per cent of affluent
Singaporeans have an investment property. In Kuala Lumpur, a massive
56.3 per cent of affluent residents live in a property that they
own themselves, and 30 per cent have other properties for investment
purposes.
TV
viewing trends
The survey put light on another interesting trend in the region.
Cable and satellite viewing throughout Asia, especially India, has
seen a drastic rise.
India,
in the second quarter of 2003, has 1,108,728 Pax respondents hooked
on to cable and satellite, thereby being the highest TV viewing
country in Asia. In 2002, the figure was 1,097,392.
In
comparison, Singapore, which is the second highest cable viewing
nation reports only 433,001 viewers in the second quarter on '03.
Kuala Lampur, the third in line has 249,078 cable viewing Pax respondents.
Jakarta has the least cable viewing population of merely 88,624
respondents in the second quarter on '03.
The
most popular channel among affluent adults according to the survey
is Discovery Channel which has grabbed 2,156,571 viewers just between
September 2002 and August 2003. (See table below) Surprisingly,
the next highly-watched channel is National Geographic with 1,740,452
viewers. While movie channel HBO has 1,690,575 viewers, Star Movies
has 1,134,702 and AXN only 705,483 viewers according to the survey.
Music channel MTV has 1,186,894 viewers.
Channel
viewership among Pax audience
(Markets include Bangkok, Hong Kong, Jakarta,
Kuala Lumpur, Manila, Singapore, Taipei, Seoul and India)
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Q3
2002
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Q3+Q4
2002
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Q3 '02-Q1 '03
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Q3 '02-Q2 '03
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Animal
Planet
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611,552
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582,503
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573,527
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567,748
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AXN
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711,476
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680,654
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681,050
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705,483
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BBC
World
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748,853
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713,924
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683,091
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691,422
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Cartoon
Network
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746,963
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694,834
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657,213
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646,679
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Channel
NewsAsia
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392,581
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393,168
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389,302
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401,038
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Channel
V
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556,832
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550,284
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527,697
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526,721
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CNBC
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490,639
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470,897
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461,973
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459,729
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CNN
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1,699,891
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1,588,993
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1,473,297
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1,469,309
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Discovery
Channel
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2,107,652
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2,124,523
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2,161,162
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2,156,571
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ESPN
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1,106,849
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1,040,890
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1,024,877
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1,043,028
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HBO
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1,746,391
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1,720,007
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1,700,123
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1,690,575
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MTV
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1,252,873
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1,207,238
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1,174,920
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1,186,894
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National
Geographic Channel
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1,736,738
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1,740,028
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1,749,654
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1,740,452
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NHK
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374,407
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332,914
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296,305
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289,556
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Phoenix
Chinese
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472,562
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460,955
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454,031
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440,317
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STAR
Movies
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1,286,517
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1,242,316
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1,157,705
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1,134,702
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STAR
Sports
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966,797
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914,147
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885,452
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879,686
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STAR
World
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576,512
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500,019
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492,146
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515,710
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| *
CNBC includes CNBC Asia, CNBC India, MBN-CNBC, CNBC Singapore
and CNBC Hong Kong. |
Who's
the audience
Synovate
Hong Kong's media director Steve Garton said the survey covered
the movers and shakers of Asia - the top 20 per cent of society.
A company
release quoted Garton as saying, "As Asia's only current upscale
media tracking survey, Synovate Pax is a critical information source
to media organisations and planners." However, he stated that
Synovate Pax delves even further into the consumer psyche of the
affluent Asian. "We talk to the innovators and the early adopters
of products," he said.
The
Synovate Pax audience includes those sections of society with the
highest disposable income to spend on discretionary items. Garton
said that these consumers are vital to marketers of quality products
and services because they will be the first to buy new items.
"Any
new product or service must sell immediately for it to be viable,
as product life cycles are becoming increasingly compressed. There
is only a small window of opportunity in which to become commercially
successful - before competitors emulate new features," Garton
maintained.
Garton
said "Synovate Pax helps marketers answer a fundamental question
- what are Asia's most influential consumers going to do next? Without
media and product consumption data, the answer remains elusive."
After
moving to continuous tracking a year ago, the survey now offers
a full annual database, updated quarterly, showing trends over time.
All major upscale regional broadcasters, media specialists and key
regional publications use Synovate Pax.
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