| Interview with Madison
Media chief operating officer (North and South), C. V. L. Srinivas
on 'media innovation' |
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"Media
innovations have become an expected deliverable from any media
agency"
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| Posted
on 31 July 2003 |
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As
the battle among the media agencies gets more intense and media
fragmentation gets more pronounced, it is surely challenging for
any media professional to come up with new ideas to break away from
the clutter. To
manage a judicious combination of an advertisement and editorial
in print media or associating a brand with television programming
is tougher than ever before.
Clinic
All Clear Campus Fundas
and Birla Sun Life advertisement in newspapers or branded television
show such as Tide
Khel Khel Mein
are some of the recent efforts to take a different route to associate
with the consumer. But is there enough innovation in true sense?
How should media specialist go about the task of doing differential
work?
In
its endeavour to provide an insight into new trends, indiantelevision.com
got in touch with CVL Srinivas, chief operating officer (North and
South), Madison Media.
"Most
clients and media professionals fear to take the 'innovative' route.
There is hardly any risk taking," this is what Srinivas had
said during an interview with Indiantelevision.com last month.
Ritesh
Gupta got in touch with Srinivas for a detailed conversation on
media innovation. Excerpts:
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What
is your view on media innovation with so many media houses in the
fray and tremendous fragmentation in the media?
Media innovation firstly needs to be properly defined - one finds
the term being used in a flippant manner and very loosely these
days. Strictly speaking, an innovation is something that hasn't
been done before. Media innovation, in the true sense, is a creative
use of a medium or the creative adaptation of a message to a medium
- something that hasn't been done before. It is not just sponsoring
a programme or doing a road block on TV.
Yes,
there are more media innovations today than 10 years ago - simply
because you couldn't do too many innovations with monopolistic media.
Today, there are many more media vehicles that are open to providing
a brand more avenues than just regular advertising. Also, with increasing
clutter levels and the need to get more bang for the buck, media
innovations have become an expected deliverable from any media agency.
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What
kind of costs is one looking at whilst thinking of media innovations?
Innovations can be of various types and can vary in scale. The 'cost'
of an innovation will obviously depend on the 'type' of innovation
and the scale. It also depends on how 'innovatively' the media buyer
is able to negotiate the deal!!
Lets
look at two extreme cases:
a)
Imaginative use of an existing format: if the media buyer
spots an existing format that can be used to work out a media innovation,
this can come as part of the regular deal and can be built into
the deal negotiation. As long as the media owner doesn't incur a
cost for it, the buyer should be able to get it as a part of his
overall commitment to the media vehicle.
b)
Creating a new format in a medium or creating your own medium:
This is the other extreme case, wherein the media buyer gets the
medium to create a new format. More often than not, this involves
a cost that has to be partly borne by the advertiser. How much of
the additional cost will be picked up by the advertiser - will depend
on the negotiation skill of the buyer.
There
are various other types of innovation. For example - different shape/form/size
of creative unit. The costs would depend on which media vehicle
has been chosen and the negotiating power of the buyer.
It
is extremely difficult to put a number to what an innovation should
ideally cost. No model in the world can accurately measure the impact
of an innovation. It, therefore, depends on each brand's budget,
its media objective and the 'role' the innovation would play in
achieving that objective.
Innovation
cannot be only 'number driven'; there is a high degree of gut-feel;
also a high chance of failure. Media innovation ultimately requires
somebody in the system (either on the advertiser's side or the agency
side) to have the guts to take a risk. I'm sure most successful
innovations were not done with too much of number-work and benchmarking.
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Recently,
new branded shows have been launched on TV. What do you think is
the key in this innovation?
Advertisers and agencies spend a lot of time in working out a fit
between a programme and the brand. But, somewhere along the way,
most of us forget that the viewer is the ultimate judge of a programme.
The viewer doesn't care who is "branding" it, and whether
the brand proposition is getting accurately reflected in the programme
or not..!!
All
he wants is good entertainment. In most cases where a branded programme
has failed to take off, it is because the programme was made for
the brand and not the viewer.
There
have been exceptions of course. Programmes that are innovative in
concept, presentation and that have sustained viewer interest for
a long period of time, are the ones that succeeded. Brands that
rode on such programmes benefited.
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| "Advertisers
and agencies need to take trade-off calls, between the bigness
of the idea v/s the consumers reached" |
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How
do you evaluate the channel?
Evaluating a channel for a media innovation starts with the basic
premise that the channel makes sense in the media campaign; that
it reaches high numbers within the target group amongst others.
Once this is clear, it really depends on the particular opportunity
that is available and the cost of such an innovation.
Advertisers
and agencies need to take trade-off calls - between the bigness
of the idea versus the consumers reached. We did a 'spot the Cinthol
logo' contest on Sony TV sometime ago, as it was a win-win idea
for us and the channel. We were the first to launch a product on
a TV show- Maruti Versa on Star Plus' Khul ja Sim Sim, as
we felt the programme format was perfect for a launch.
More
recently, when ESPN decided to liven up their cricket broadcasts
with animation characters, we saw a huge opportunity for our client
Perfetti. We adapted brand ideas to the characters to get a never-before
property on a leading sports channel.
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What
about placing a brand only on one particular channel. For instance,
in case of a brand on a news channel during the news bulletin or
weather update?
Weather bulletin and stock market segments are used by brands for
sheer association value. I don't think one-off associations work.
For example, if one has six news channels and a brand logo is flashing
during a weather bulletin on any one channel, it may not be able
to make the brand associate with weather bulletins in general. Other
channels will have other brands and nobody ends up owning this property.
Such associations need to be sustained over a period of time, preferably
across vehicles.
When
we decided to use the replay bug on cricket for our client BPL,
we owned it across all types of cricket, across all channels that
show cricket, for two years. ESPN carried "replay of the day"
in their sports bulletins to further build the property. Even till
this day, BPL is synonymous with the replay bug.
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What
about in-serial advertising?
In-serial or In-film advertising is a smart way of getting brand
mileage. It would help if the brand has an objective that it wants
to meet through in-serial advertising. For example, just being present
in the background; or on hoardings when there is a chase-sequence
is not much value for an established brand.
These
things work better for brands that are new, or those wanting to
climb up the ladder. For established brands, the challenge is to
integrate the brand proposition with the storyline, in such a way
that it doesn't subtract from the entertainment value of the programme.
Coke in the movie Taal was an excellent example.
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So
how much time is devoted to studying the content or genre?
The television channels know their audience best. They are the ones
who devise strategy for content and I believe that it must be left
to them. Since media planners and buyers know their brands, they
can work with the channels to spot opportunities and develop these
for their brands.
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| "Many
innovations that might work in print, may not work in television
and vice-versa. So planners need to understand the strengths
and weaknesses of both the mediums" |
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What
about innovation in print media?
Print has seen some innovation in the last few years, in terms of
lay-outs and positions and advertising and editorial combinations.
Lot of advertorials are seen in magazines, where products are cleverly
pushed through an editorial kind of a format.
With
increasing number of colour pages in dailies, playing with colour
has become an another route.
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For
instance, mobile service providers using teaser campaigns quite
often in dailies?
Advertisers need to keep in mind the advantages as well as the limitations
which the print medium has. Print offers one OTS a day where as
television offers a several OTS a day. Print also has upto 24 hours
between two interactions. And remember, the reader would have seen/heard/listened
to atleast 100 other ad messages in this span of time.
But,
on the other hand, print carries a lot more credibility than other
media. Print is also extremely impactful to make an announcement.
The more "newsy" the brand announcement, the better print
lends itself. Also, the segmentation that is possible with print
is immense. Different ideas can be adapted to each sub-group and
actioned in different vehicles.
Many
innovations that might work in print, may not work in television
and vice-versa. So planners need to understand the strengths and
weaknesses of both the mediums.
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How
do you foresee things changing in cinema with mushrooming of multiplexes
and much more of them in the pipeline?
The boom has sort of started and it is a welcome development especially
considering the fact it is happening in the key markets - the metropolitan
cities. Looks like people are going back to cinema because of multiplexes.
It provides a good opportunity for advertisers to tap a captive
audience. People at a cinema seek entertainment and are willing
to get entertained by all possible modes.
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How
has the current licencing structure affected the opportunities in
radio?
Radio is a wonderful medium as it gives immense scope for integrating
content with the brand message. Hopefully, we'll see more innovations
on radio when we move to a more sensible radio policy.
I don't
think our industry understands the medium too well - most agencies
think TV or Press when they conceptualise a campaign. The radio
ad at best is an afterthought. The radio stations must play a very
proactive role when things get better, to get advertisers to appreciate
the medium and what kind of innovations can be done on it.
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| "Innovative
use of media however is still quite limited. It's a pity, but
most clients and media professionals fear to take the "innovative"
route. There is hardly any risk taking" |
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A
lot of companies have forayed into wireless platform such as SMS
contest. How is it gaining importance?
More and more marketers are trying to create a '360-degree connect'
with the consumer. So all forms of media have a role to play. Mobile
phones and SMS are also media vehicles, and their numbers are increasing
by the day.
They
can be used as extremely focussed vehicles for innovation. They
may not provide the standalone impact a TV or print or radio can
provide but are, at best, support media.
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How
would you rate work done by fellow media professionals? Is there
enough innovation?
Media is still evolving - although there is much more interest in
the function today than when I started. Overall, we have made great
strides in media measurement, research and planning.
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| Also read: "Most
clients and media professionals fear to take the 'innovative' route.
There is hardly any risk taking" Madison Media chief operating
officer (North and South), C. V. L. Srinivas. |
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| Click
for more MAM interviews |
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