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Castrol
plans to reach its vast customer base through a multi touch point
strategy involving mass media advertising, internet campaigns, use
of brand ambassadors, mechanic meets and sammelans, transport nagar
melas and targeted one to one communication with its workshop and
B2B customers.
Speaking
about the new positioning, Castrol India MD Naveen Kshatriya said,
"Whilst Castrol has been in India for over 85 years, the boom
in automotive sector has added over 30 million target consumers
in just the last five years. In the next five years, we expect another
50 million consumers to be added. Castrol India has always kept
the consumer at the heart of everything we do. As a new breed of
consumers evolves, we need to be proactive and change to meet their
new demands and needs".
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