| The report has accused advertisers and agencies of
ignoring consumers from ethnic minorities unless their client gives
them a specific 'ethnic brief'. The study coincides with the launch
of an online guide to the UK's ethnic diversity as part of the ad
industry's ethnic diversity week.
The study says only four per cent of ad agencies' employees are
of ethnic origin, compared to eight per cent of the population countrywide
and nearly a third of people living in London.
"We need to understand that the UK is now a truly multicultural
country," Anjna Raheja, one of the report's authors and the
managing director of Media Moguls, was quoted as saying.
The study says advertisers can ignore these 'ethnic' markets at
their own peril with affluent south Asians more likely to have pay
TV, a mobile phone, a DVD player and a personal computer than the
rest of the population.
The report said that ethnic minority communities tend to be younger
and more "technically adept" than their white counterparts.
This seems to be a reference to India's software professionals.
According to the report, some 72 per cent of the UK South Asian
community live in pay TV homes; compared with only 39 per cent of
the population as a whole. Around 74 per cent have a mobile phone;
compared with 69 per cent of the total population; and 57 per cent
have internet access at home compared with 47 per cent of the UK.
Jonathan Mildenhall, co-chairman of the Ethnic Diversity Project
and managing director of TBWA/London, has been quoted as saying
that advertisers had to educate and advise their clients about all
the different target groups.
"The advertising industry must take the lead here," Mildenhall
said while adding, "We need to move out from under the comfort
blanket of traditional demographics and become more accurate in
our targeting. Otherwise, how will our clients ever realise the
full potential return of their marketing investment?"
The report says the industry suffers from a perceived lack of ethnic
minority role models and a lack of awareness and understanding of
advertising as a viable career option in ethnic minority communities,
which tend to favour more traditional professional roles.
Among the key attitudes for ad agencies to consider was the perception
among ethnic minorities that they believe they are of equal value
but are ignored or undervalued by society at large. They do not
believe the images they see of themselves are balanced or truly
representative of their diversity or values.
"Take away the football stars, the celebrities, the sportsmen
and the amount of black faces you see in British advertising are
few and far between," Mildenhall was quoted as saying.
Mildenhall added, "Yet in London, the area that enjoys the
greatest level of advertising communication, 32 per cent of people
are of ethnic minority origin. We must embrace this community. Not
only as people with cash to spend, but as people interesting enough
and appealing enough to appear in the ads themselves."
The Ethnic Diversity Project group also calls on the advertising
industry to work harder to attract more ethnic minority employees.
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