|
"The Marketing Fair in its simplest form is marketing research
disguised in the form of games," says XLRI marketing department
head and the man who conceived the idea, Sharad Sarin. "The
participating companies provide us the research problems. A group
of students convert them in the form of games. The games need to
ensure that the desired information is collected with out any bias
or distortions. The residents of Jamshedpur, who visit the fair,
are not aware of the company or the problem being researched."
The MF maintains exclusivity each year by having a definite focus.
Some of the prominent focus areas of the MF in the past have been:
children as consumers, new entrants in the Indian market, Indian
women as consumers and niche product consumers. Till date, two fairs
have been exclusively dedicated to the LIG (Low Income group), two
for children and one for women only.
The MF is disguised research, Sarin explains, and includes formulation,
research design, identifying information needs of the research problem,
alternative forms to collect the same information, finalisation
of the formats for information collection, sample profile and size
and information analysis. The techniques used for the research comprise
conjoint analyse, multi-dimensional scaling, cluster analysis, factor
analysis among others.
Adds Sarin: "The MF is by far the most powerful and low cost
exploratory research tool. Corporates can use it to test several
alternative solutions they may have about marketing decisions like
packaging, flavors in a food product, re-positioning alternatives
for a brand and so on. MF does not only cater to the FMCGs but also
to a vast variety of house hold customers."
The corporates which have presented problems to The MF for study
in the last 24 years include multinationals like the ANZ Group,
Bata, Cadbury, Citibank, Coca Cola, GSK, HSBC, ICI, Nestle, Ogilvy
& Mather, Procter & Gamble, Philips, Ponds, RCI, Shaw Wallace
and UNICEF.
Indian companies that have actively participated in the MF include
Arvind Mills, Asian Paints, Berger Paints, Bharat Shell, Blowplast,
Dabur, GIC, Hindustan Ciba-Geigy, HLL, HMT, HMV, ICICI, Indo-National,
ITC, Marico, New India Assurance, SBI, Tata Tea, Titan and Voltas.
The companies participating this year are ITC, Titan, Franklin Templeton
Investments, Colgate Palmolive, Nestle and UTI Bank.
The idea came to Sarin way back in 1976 when he was looking for
a comprehensive concept which could weave-in several stakeholders
like students, faculty, marketing companies and the town people.
"On the one hand I wanted to provide an opportunity to students
to practice what they learn in the classes. Besides using the tools
of MR (marketing research), the MF requires a challenge of managing
a large group activity involving more than 200 students. For the
marketing companies, I wanted to establish relationship through
an academic activity. For the town people, the idea was to bring
them closer to XLRI. Till then, for the majority of the citizens
XLRI was an alien institute," says Sarin.
The MF has been widely acknowledged as one of India's and XLRI most
valuable contributions to the field of marketing and is now being
followed as a model by a number of premier Indian, American and
European business schools. The unique concept of The Fair has been
hailed by marketing and strategy gurus, Philip Kotler of the Kellogg
School of Management, Theodore Levitt of the Harvard Business School
and Dr Jim Nelson of the Colorado University.
Sarin is presently working on extending the relevance of the concept
to the Internet. Called the "E-Marketing Fair," it will
provide a platform to analyse issues regarding marketing on the
Internet.
"There's more," he says. "We are planning to launch
a new concept in the near future of setting up a Marketing Lab in
XLRI. It is an ambitious project and we are confident that the pay
off to students and the companies would be very substantial. We
will unfold the details soon," discloses Sarin.
|