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| Indiantelevision.com's
interview with Zee Entertainment Enterprises Ltd. executive
vice president, head network sales Joy Chakraborthy. |
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'Absolute
number watching TV has increased 50%, we should be paid
for that'
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| Posted
on 2 April 2007 |
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The
biggest bouquet of channels on Indian television and the second
largest player in the GEC space, the Zee Network has been
in the limelight recently, whether it be on the receiving
end of HLL's ad spends or with big ticket events like the
Zee Cine Awards.
Joy
Chakraborthy, the man spearheading ad sales for the broadcaster,
agreed to offer his opinions on the current television scenario,
highlighting its drawbacks of under pricing, ad revenues that
exceed distribution monies and the constant debate over cricket.
At
the same time he lends a word of caution to new players pacing
ahead to enter the broadcast space. All this and more in a
free-wheeling conversation with Indiantelevision.com's Renelle
Snelleksz.
Excerpts:
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The big news currently seems to be around how Hindustan Lever
is significantly increasing spends on your network. You have
even been on record as saying you are looking at a growth
of at least 100% on Lever spend in FY08 over FY07? How do
you justify that optimism?
Levers is the biggest client in the television space and
we have channels across all genres, Levers is a good client
for consumption also because they are perennial clients. There
has been rate correction but we have also given them big properties.
At the same time, Levers buying process over the last two
years has changed, initially they used to buy slots that appeared
at a particular time band but now they have started buying
quality as well so they would necessarily have to pay for
that. Therefore, there has been a jump in ad sales rates this
year over the previous year.
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When you say 'rate correction' - what do you mean?
The Zee network itself is very under-priced, so we are
continuously correcting our rates. I have over my tenure here
(which is two years) revised my rates three times, but no
rate correction is very drastic, it's really a gradual correction.
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After all we are still in a World Cup year and although India
is out of the tournament, we will see loads of other cricket
action as well?
As a network, we haven't suffered at the hands of cricket.
However a lot of money is diverted there. But thanks to cricket
and sport, I believe that the overall PUT (people utilizing
television) will also increase, because of World Cup TV sales
will also increase, so the whole space is only going to expand.
It
will eventually benefit us also, but my only concern and what
I see as a challenge this year is that the unofficial currency
is cost per rating point (CPRP), which has to move cost per
thousand (CPT). CPT is more important and with Tam's expanded
panel the absolute number of people watching has increased
by 50 per cent and we as an industry should be paid for that.
Even more, if you are a listed body you also should subscribe
to the CPT model, which will happen sooner or later.
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But how soon do you think the transition from a CPRP model
to CPT model will take to materialize?
The IBF and AAAI have already met on two occasions, the
next one is in April. But at the end of the day this shift
will benefit all of us. It's not that it is unfortunate for
the client alone, as the television medium continues to grow
the cost of programming, distribution, marketing and manpower
is increasing every day. With the CPT model the ad rates will
go up, infact most agencies buy on CPRP and give it to the
client on CPT, but after expansion the minimum rate has increased.
The recommendations of these two industry body's should materialize
within a month's time.
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It
has been previously stated that Cas impact only accounts for
a 1- 1.5% drop in C&S 4+ level across TV. However, with
moves to extend Cas to cover the full metros and then possibly
go into other cities and towns this argument cannot be sustained
for much longer. How does Zee view this situation and how
do you plan to use it to your advantage?
Cas is here to stay but the thing is that Cas growth was
marginal, across the Zee network the drop accounted for 2.5
per cent, which is very less in comparison to the kind of
growth that we are experiencing.
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With Cas rolling out further, the pressure from media buyers
on rates is only going to go up? Do you see the possibility
of many channels, including entertainment channels, going
FTA to protect advertising revenues? For instance, Peter Mukerjea's
Hindi entertainment channels will be FTA when it launches
?
Sometime we really wonder whom the media buyers really
work for, the channel or the client. They will always pressurize
us. Do you think they deal with rate hikes easily? They will
fight for each rupee just as we fight for the same. But that
is what makes our relationship so lasting.
India
is the only market where ad revenues are more than distribution
revenues, ideally it should be the other way round. It will
be better for the industry if distribution revenue picks up.
Worldwide the distribution versus ad revenue model is 70:30,
but in India it's about 35:65.
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What's the viewership growth that Zee network has seen
in 2006 over 2005?
It's not only about Zee TV, but all our channels across
the network have done well. In Marathi and Bangla we are number
one, even Zee TV from Monday to Friday is delivering for us,
as it is not just about one show alone. We have such a spread
across our network and as a sales head I would rather have
a couple of shows delivering 4 - 5 per cent ratings rather
than one show delivering 10 per cent, as it helps my inventory
giving us a properly defined FPC (fix point chart), because
all our shows deliver within numbers in this region providing
a complete media plan.
Sa
Re Ga Ma Pa has been the mantra for the network, not only
did Zee TV come back with the show but also Marathi and Bangla.
I believe Zee Café is number one right now and with
Zee Studio we are getting back to where we belong, which means
we are getting close to HBO and Star Movies. Etc and Zee Music
combined gives us better numbers than even MTV and Channel
[V]. Therefore, we are trying to find ways of selling together.
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In Zee TV you now have a strong number two position sewn up?
Which are the channels that you have achieved a clear leadership
position with?
Percentage wise all the channels have seen growth, but
in the cinema genre there has been a significant correction
in GRP's with the number of people watching cinema drastically
increasing. Today 155 -160 GRP's is equivalent to 210 GRP's
in the past, which is an absolute number of people. Movies
generally give an average of 0.8 - 1.3 ratings, which points
to the number of people sampling the channel.
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What's the current order of importance of channels on the
Zee network in terms of ad sales and how does it stack up
percentage wise?
Zee TV is operating on GEC where the maximum revenue lies,
it will always remain the top most from an ad sales point,
followed by Cinema, Marathi, Bangla, then Café, Studio,
Music and Etc will stack up accordingly. But value-wise and
outlay-wise these four are the ones that deliver the maximum.
For
example percentage wise Zee TV would range between 50 - 60
per cent, Cinema would be roughly around 25 per cent, while
the others will corner the remaining share of the pie.
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'Our
differentiator is that we don't compromise on the big
channels just to accommodate weaker ones'
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How is the selling done across the network? Is it broken up
into Hindi entertainment, news, cinema, English entertainment
and regional channels? Or is there some other formula you
apply?
We work on a matrix, for which we have all India heads
and branch heads. The obvious thing is to present one face
of the network to the media buyer without losing the immediate
focus. The differentiation in the way we work is that we don't
compromise on the big channels just to accommodate weaker
channels. As part of our strategy we also do network deals
with clients like HLL, Pepsi, Coke, Nestle, L'Oreal for which
we provide a bouquet offer. In fact, we can replace a lot
of other networks because we have a range of channel genres
to offer from GEC, music, cinema, regional etc. Each of the
channels within the bouquet has its own respective teams which
go out and meet the market and keep updating media agencies
and through SMS we inform the trade of current GRP's.
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From a programming perspective, Zee TV has gained a strong
foothold between the 8 and 10:30 prime time, and even with
the arrival of KBC you have managed to hold your ground
to an extent. Are there any strategies in place to really
get into programming overdrive once KBC completes its run?
If you see, we did not panic at all when KBC was
launching and didn't resort to doing anything drastically
different. We have a very close knit team for programming
and marketing that evaluates the market and competition. Infact
our primetime is not just 8-10.30 pm, we start at 7 pm and
7 - 11.30 pm is what we like to call primetime. All our properties
are Monday - Friday that gives us a weekday skew of scheduling
spots, which has been consistent in delivering an average
rating between 2.5 - 8 per cent. Besides we also do plug repeats
of Sa Re Ga Ma Pa, Shabash India and Johhny Aala Re.
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But what about the afternoon prime time? That is a band that
Sony is actively looking at as well we're told?
This is a place we are not currently at, but would like
to be in the future depending on the decisions taken by the
programming team. With KBC and cricket we noticed that
suddenly the afternoon was doing well for us, causing the
time band to grow big time across all out channels. We have
plans that will be unveiled once budgets are approved by the
management for the financial year April - March.
As
for Sony, there seems to be confusion as to whether to go
with reality or not. I strongly feel that soaps are the most
important thing for a GEC because it gives you consistent
viewers. I enter the fiscal in April with 60 per cent of my
deals done in advance, on an assumption of X, that only soaps
can deliver. As reality picks up only towards the end, you
should have an ideal mix of soaps and reality, which as a
network we currently have. This ultimately helps me sell well
as I have more properties to offer to a client.
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Any
significant weaknesses? And how do you propose to get it sorted
out?
As a network the year has been very good but we still have
miles to go. For Zee TV alone, its just been a year since we
started doing well, besides there is so much to be done within
this genre.
Also, the type of selling methodology is changing and we have
to understand the move from CPRP to CPT. Going forward we would
also like to focus on training people with skill sets because
until now it was just fire fighting to grab the money that was
lying in the market. |
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What
has been the growth like over FY06 and has it been in line
with the targets you set? What are the revenues you are expecting
to close this fiscal at?
I
can't reveal growth figures but the growth has exceeded my
predictions.
We
have infact exceed our revenue target by 30 per cent. However,
we keep revising our targets depending upon demand and supply,
channel performance which are fixed standards for us. But
usually these floating targets usually go up.
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'The
bad side to having new entrants, is that they spoil
the market'
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And
what about Zee Next? There was talk that it would launch by
mid-year. Is that plan still on track or is the current view
that another channel might be a distraction as far as Zee
TV's focus on getting further ahead is concerned?
It is still in the planning stage as there are various
factors to be considered before launching a channel and we
want to be fully prepared. But it is on our radar for this
year. To say we are 'on track' largely depends on the market
conditions and with KBC and so many channels actually
coming in, it depends on how and when to launch.
Yes, currently the focus is on Zee TV because our FPC has
changed slightly. We also have programme launches, Sa Re
Ga Ma Pa will return at the end of April and a few more
strategies that will help sales.
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The
Zee Cine Awards in Malaysia are obviously a headline event
for you. Could you offer a picture as to the big properties
Zee will have in the coming months?
We are probably the only broadcasters that can say we
own an award. In fact, the client gets lots of exposure by
tying up with it across the network, that's why there is a
demand for it. It was within four days from the day we started
selling, that we were sold out.
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How
do you view the coming onslaught of channel launches? Wouldn't
the increased clutter only lead to further pressure on price
points?
It will affect the TV space causing further fragmentation
but with so many channels coming in the number of people watching
TV will increase. The only bad side to this is that new entrants
will spoil the market, causing marketing and distribution
costs to go up. Additionally, discounting rates will also
get affected. But please note, it's not easy to launch a channel
as after launch it is difficult to maintain, because how long
can you bleed? You're basically into business and not into
charity, so lets see how many will last?
Yes,
there will be pressure on price points. A situation will arise
where there will be a lot of buying out of people as well
as offering different credit periods to suppliers and this
will ultimately spoil the market.
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If
you were asked to offer a view on how the broadcast landscape
will look over the coming year, what would that be?
My only request would be that people should be very careful
and do their homework before launching a channel. We have
a big bouquet of channels and we know what it's like.
Just because somebody says GEC has got so much money and if
I launch I will eat some of that pie, but at the end of the
day it must make business sense.
Competition
will always keep you on your toes, you can't be complacent
and you can't take people for granted. Even if the channel
is performing, you have to be there out in the market.
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