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These are exciting times for the industry with the economy booming and the sector
seeing 20-25 % growth. How does Star view all this? What are the key factors that
will drive its growth? What could work as impediments? Aiello:
I continue to be extremely excited about the market and its growth, even
though there are numerous uncertainties. You can argue that there are regulatory
uncertainties, uncertainties created by increased fragmentation in viewership
and increased competition. But these things are to be expected in a highly dynamic
market place. The
challenge for us is not about focusing on what Star is. It is really about what
should the next Star be? What should Star be in the next five to ten years from
now? That requires a lot of internal focus and development of strategies.
So whether
it's about our core broadcast business where we must deal with increased fragmentation,
regionalization
all the phenomena that everyone looks at, we need to be
there. As well as looking at the overall growth in the media market and knowing
that there are other areas that we're not in as Star; but areas where we have
tremendous capabilities within News Corp and in Star, that we should move in to
and make sense of.
So
we've been through a strategic review process and now we are
coming out of that and are identifying the short term tasks
and the medium term tasks to get to a new and bigger Star.
If
you get detracted by a noise event like a new show that someone else has come
up with in the last one week or some uncertain ruling or regulatory decision,
you can get paralysed and miss what is the more important strategic initiative
on where you want to be. It
is really important to keep that strategic vision because then you become really
disciplined to stand by what the vision is and do the execution of the steps necessary,
whether it is people moves or moving into new areas of business. So
which are the new areas? Aiello:
Certainly we need to expand the footprint of our core business of our channels.
In the next six to nine months, we are going to be launching more channels.
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'I
really feel that in the entertainment space, this market will continue to primarily
be a two player one' |
Five
channels? Aiello: Five, six channels,
yes. That is one manifestation of the extension of our core business. But we are
looking at many other ways to build our business. Like
for example? Aiello: News Corp has
tremendous capabilities when it comes to films.
Everybody was waiting for that. Are you going to go the Sony Pictures route? Will
you be getting into movies big time and will that be under your mandate? Aiello:
It is something for not just me to decide, but Fox to decide. We work very
closely with our sister companies at New Corp. Let us see what we can do together
if such opportunities make sense. News
Corp is pretty strong in new media, internet as well.
MySpace?
Aiello:
Yes, MySpace, Fox Interactive Media.
Ajay
Vidyasagar will be on that I am told. Aiello:
Ajay is
very involved in our new media strategy. If
Ajay will be overseeing that side of the business, there are also the content
challenges that lie ahead. How will all this be managed? Shankar:
Ajay did an amazing job in the last eight-nine months when there was a creative
management vacuum when people had left and gone away. Now we have ramped up our
content team. So there is Anupama (Mandloi), there is Vivek (Behl), there is Monica
and two or three others who have come in. We've also created a structure which
is more channel focused. So there is a general manager of Star Plus, who's Keertan
(Adyanthaya). There is a GM of Star One, that's Ravi (Menon). So the day to day
channel management activities have become pretty much independent and self contained.
So,
for any of the other senior management, including myself,
we don't have that kind of daily interface. Our task has moved
on to doing strategic and long term planning for the channels.
Our internal understanding is that Ajay is going to primarily
spend his time in building the internet business. And that's
in collaboration with MySpace wherever it's possible. And
internally, we will do a whole lot of other things.
Where
MySpace might not be a partner?
Aiello:
That's
right. Star will have its own new media strategy. At the same
time Star will work with MySpace, Fox Interactive Media, in
as many places as it makes sense.
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'News
Corp has tremendous capabilities when it comes to films' |
The
times of 50-on-50 top shows is history and we could soon well
have a situation of three to four networks fighting it out
for top honours. How do you see that panning out?
Shankar:
I really feel that in this market, in the entertainment space, for a long
time will continue to primarily be a two player market. Maybe there might be a
third player who will have a little bit of traction. Who that first, second or
third player is may change, in two or even in five years time. But I still think
that for many years, that is what is going to be the situation. The big
difference will be this. Typically in broadcasting globally, two key players will
be the ones making money. In this market, in GEC, simply because of the size of
the universe, it is possible that if people have a disciplined content approach,
even the No. 3 and the No. 4 can make money. And
our advertising space is becoming so segmented. Not everybody has to take big
corporate advertisers. Not everybody has to target the same clients. What
it requires is for people to clearly identify their TG, their target geography
and smartly design unique or signature content for these TGs. My big problem is
that in category after category you see, people are just cloning the leader. The
fact is that it has worked because of the very size of the market. News is a classic
example of that. Shankar:
It has worked. But the returns are diminishing. If you see sustainable leadership
in whichever category, somebody has been able to challenge the leader's content
model. Star News did whatever turnaround it could manage because it did not follow
the Aaj Tak route of live breaking news. It went into appointment viewing and
other kinds of signature programming. Now
what you see is that everybody is chasing one or other player. The same thing
is happening in music. You are seeing more and more commoditization of content
and less and less differentiation. That is a big challenge. I
think distribution is a huge challenge for this market; copy content is a big
challenge. And the third, I am not saying necessarily in that order, huge challenge
is the shortage of original quality talent; which nobody is really talking about.
It is the same talent that is going around. If
you are smart, you change three jobs in two years, your salary will go up four
times, and you will get three more promotions. That does not mean that the person's
maturity has gone up or that person's quality of skills have increased. Aiello:
This is an issue that applies not only of India, but practically to all of Asia.
You have to get fresh new talent. It is critical nurturing them and taking risks
in developing them. So the
three biggest challenges over the next three years are distribution, commoditisation
of content and talent management? Shankar:
In distribution, if you were to further focus, the two challenges would be, 1)
to strengthen the cable infrastructure to allow more and more channels to be delivered
to the end customer, 2) is to create a regulatory environment where premium content
is encouraged by monetizing.it.
Not
everybody has to pay Rs 500. There should be a good, decent
family package available for Rs 75; but, somebody who wants
to pay Rs 500 or Rs 1,000 and get great content, should have
access to that. It is not to make an argument that people
should pay through their noses; but people should have a choice.
What
is your view on Trai's mandating pricing in non-Cas areas? I am told that broadcasters,
as in the IBF, are debating challenging it legally. Shankar:
If there is a regulatory order, then everybody will have to comply with
that. Obviously we have no choice. But
this kind of price cap in non Cas areas, in an Indian environment where there
is so much of opacity in declarations of subscriber base, is going to be extremely
counterproductive for this industry. Because you're operating in a situation where
the cost of distribution has become a very important line item for all broadcasters.
Except for one or two channels like Star Plus, everybody else has to shell out
a large sum of money on distribution. The
problem is that this kind of artificial cap on value, when the input costs are
not being controlled, is very, very counterproductive. A whole bunch of broadcasters
and many of the niches are going to become uncompetitive because of distortions
in the distribution space. I think this is going to be highly detrimental. Yet
you have all these new launches, new networks coming up. Shankar:
Three reasons. People have faith in the Government, in God and the Regulator.
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'You
have to get fresh new talent. It is critical nurturing them and taking risks in
developing them' |
It's 'karma' then? Shankar:
Seriously, if you look at it, there are niche channels where 30-40 per cent of
their opex is the distribution fee. It is clearly unsustainable.
This
is a market where the talent costs are going through the roof
because of the supply side shortage. It is a market where
new competitors are coming, so your content costs are going
up. Because clutter is going up, your marketing costs are
going up. And your distribution costs are going completely
out of whack.
There
is not even a logical relationship. Last year what you spent has no bearing on
what you will have to spend this year. And in this market what you spend has no
correlation to what you spend for similar deliveries in an adjoining market. This
is clearly an insane situation. Aiello:
That is not
to say that some of these people will not succeed. |