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Regulator finds support in Casbaa round table on pay TV
 
Indiantelevision.com Team

(17 March 2008 9:30 pm)

 

NEW DELHI: The discussion at the Cable & Satellite Broadcasting Association of Asia (Casbaa) round table on "Pay TV - Advanced Communications: Convergence Choice" saw the issue of the role of regulator in the industry become central, with a large number of panelists insisting that there are reasons beyond a restrictive regulator that barricade its growth in India.

At the outset, Indian Broadcasting Foundation (IBF) president and DishTV MD Jawahar Goel set the tone, saying, among other things, that the industry needs to be grateful to the government for one thing at least: setting up the Telecom Regulatory Authority of India (Trai) and the Telecom Disputes Settlement Appellate Tribunal (TDSAT).

 

However, he also said, "While Trai has sent a number of positive recommendations, the government has been too slow in implementing them."

Echoing Goel, Spectrum Strategy Consultants' partner Prashant Gokarn said in the session titled "Regulation and Capital in India's Pay TV Industry," "The regulatory environment has become worse over the years, and yet, the investment coming in has only grown."

Pallavi Shroff of Amarchand & Mangaldas & Suresh A Shroff & Co held that there were too many regulations but added that this was typical of an industry in its infancy, and hoped that as industry matures, there will be lesser restrictive regulations.

 
Providence Equity Advisors India MD Biswajit Subramanian added that one of the key issues was foreign direct investment (FDI). "Having an FDI cap is a political decision, so I do not want to comment on that, but the cap should be consistent for all industries, and today that is lacking, with the telecom and cable industries having different cap levels."

To this, Shroff interjected, saying that FDI was a real issue, but there was another problem: Indian industry itself needs to invest more, but that is not happening.

Shroff also said that broadcasters need to look for alternative business models, just as the film industry has done in releasing CDs and DVDs within a month or two of the film being released, which has also somewhat cut down piracy.

Gokarn added here that the television market opened up in 1990, but the first time there was any regulation was in 1995 (Cable TV Act), "which shows that the market is ahead of regulatory restrictions by six to seven years."

To a common strain that one reason pay-TV is not growing is that customers do not want to pay for content, which interjector Ashok Mansukhani said was borne out by the data that shows how pay TV was ignored where Cas came in and customers had a choice.

Subramanian, however, opined that the customer does not pay because he does not find value for the kind of things that pay-TV shows, and said that the present situation, where broadcasters hold localised monopoly, should be broken by ushering in competition.

Technology could push the market place was another side of the story, brought to the fore by Martin Kaufmann of NDS, during the session on "Content and Carriage: How We Can Increase Customer Choice."

Talking of switchover to MPEG-4 format and DVB S2, Kaufmann said that it made sense for players to do so, as the cost benefit analysis favoured that.

Besides, he said that value-added services (VAS) like recording facilities on STBs, multiple users getting multiple services and electronic programme guides could also help customers go for a digitalised environment.

One of the strongest voices favouring the regulator was that of Ortel Communications promoter Jagi Mangat Panda.

"Limiting Cas to a few cities is not the real issue, and the regulator was doing its job, but we as industry have failed to self-regulate, almost pleading the regulator with folded hands to regulate us," Panda said.

The other major point she made, citing the example of her own Orissa experiment of an MSO that reaches the cable to the end user, was that broadcasters do not want to see the benefit of addressability.

"Giving choice is the only way to move the industry forward, but the broadcasters will not do that, and most of the bundles they offer the subscribers of Pay TV are packed with totally useless content, which naturally the subscriber refuses to pay for," Panda held.

Panda said that there was enough content going around, but the subscriber must be empowered with choice to be brought to a pay-TV scenario.

INX Media group director of finance Shankar Narayan said that when one talks about "different" content, one should first talk about differentiated approach to it, adding that the industry must look at viewer-generated content, which has revolutionised the internet.

Digital Entertainment Network CEO Anuj Gandhi stressed that while his company was giving VAS, it is important for the subscriber to be aware of that, and held that VAS was the only way out.

One major point Gandhi made was that most broadcasters think that reducing ARPUs would work the magic it has for the mobile phone industry. But unless ARPUs are pushed up, the low revenues would not allow players to go for increasing value added services.

Gandhi also called for a changed perspective on the value chain, saying that now one would have to discard the old value chain vision and go for an integrated approach. Only if the industry increases the size of the pie will there be more money for everyone, he added.

 
 
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