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Hutch
customers can take their phone back up in
two ways – through GPRS enabled phones
as well as through SMS on non-GPRS phones.
Hutch customers need to SMS BACKUP to 52585
and receive a service message to activate
and use this service.
Once installed, the application automatically
backs up data from the customer’s phone
to a server and the customer can access
this data with the help of a username/ password
generated by the application. This application
is currently supported by 84 different GPRS
enabled handsets. Details of the handsets
can be got by logging on to www.hutch.in.
The
Hutch Phone Back-up service works on all
other non-GPRS phones through SMS. The cost
of subscribing to the phone back-up is Rs.50/-
per month for GPRS users, while it is Rs.30/-
per month for non-GPRS users, who access
this service through SMS. GPRS users can
create a back-up for their phone book as
well as SMS, MMS, ringtones, games, photos
and videos etc., whereas non-GPRS users
can only back up their phone book data.
When
the customer switches to a new phone, they
will just have to send Restore to 52585
and all the information on their contact
numbers will be sent to the new handset.
Hutch customers can additionally restore
applications, tones, wallpapers, photos,
videos etc. from the web interface. To unsubscribe
from the service, Hutch customers will need
to send UNSUB Backup to 52585 and the data
will be deleted after being preserved for
seven days. 52585 will be a toll-free number
and customers will not have to incur any
cost to send messages to this number.
Hutch
marketing director Harit Nagpal said, “The
facility that Hutch customers can now save
critical phone data despite losing their
handsets is a first in the industry. This
service will offer tremendous convenience
to our customers in situations where their
handsets get lost or damaged, leading to
loss of phone numbers, contact details and
other critical data."
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