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A
senior official of the Telecom Regulatory
Authority of India (Trai) told Indiantelevision.com
today that the agency has submitted the
Delhi audit report.
While the official said that Kolkata and
Mumbai reports are expected next week, he
added that there could be further delay,
but refused to divulge what the Delhi report
shows.
Senior
industry experts, however, told Indiantelevision.com
that there have been several problems, the
most serious being many local cable operators
(LCOs) still not giving the channels opted
for by subscribers.
The
three large multi-system operators (MSOs)
control the South Delhi Cas market: Hathway,
Incable and Wire & Wireless India Ltd
(WWIL).
According
to reports, the Hathway audit was completed
first, followed by those of Incable and
WWIL. But all of them have shown areas of
concern.
A
senior MSO official admitted that there
have been scores of complaints about billing
being incorrect, but more worrisome is the
LCOs not supplying the subscribers with
the channels they are paying for.
In
CR Park area, again, people asking for CRF
(channel request form) forms have been denied.
Despite the fact that they have not been
given STBs, many of them have been billed
for STBs and channels which are not even
being opted for.
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