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An estimated five million fans from
all continents around the globe, supporting
the 32 nationalities taking part,
are expected to visit Germany during
the four-week World Cup competition.
Mobile phones will be used to relay
messages, download content, send pictures
and texts to friends and family, as
well as to record goals and highlights.
Companies are already promoting World
Cup-related content, such as player
photos, historic video clips, ring
tones and games, and operators are
expecting intense traffic volumes
in largely unpredictable spikes.
All German wireless operators, including
T-Mobile and O2, are BSG clients and
will be relying on the company to
process and clear all roaming transactions.
"Our system ordinarily handles
large volumes of traffic and is designed
to scale accordingly so that it can
easily handle the additional anticipated
traffic. Nonetheless, we've taken
the cautionary validation steps to
ensure our system will continue to
operate smoothly throughout this period
of expected transaction spike so our
customers are provided with the same
high-quality level of service to which
they're accustomed," said BSG
chief technology officer Abie Reifer.
"We're proud to be part of this
important, global event and are confident
in BSG's ability to fully support
us. Knowing they'll be handling the
increase in mobile call volume allows
us to focus on giving our customers
the best experience possible,"
said O2 Germany vice president carrier
and international services Dirk Schmelzer.
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