(9 May 2006 8:00 pm)

MUMBAI: Time Warner Telecom Inc. has installed a full suite of voice and data communications services for Inoveris, LLC of Dublin, Ohio. The product-to-market solutions provider is using these services to support mission-critical software applications, operational efficiency initiatives and business growth.

"These new services allow us to streamline our business internally so that we can support more business and enhance employee productivity," says Inoveris director for Dublin, Roy Gilliam. "By turning up high-capacity metro Ethernet and centralizing our production data center into a resilient collocation facility, we are able to integrate our workflow infrastructure so our three locations -- Ohio, Utah and Canada -- work together as one. This gives us the 24 by 7 availability our operations require."

Time Warner Telecom is delivering a wide range of services to Inoveris to support its nationwide communications network. These services include 10 Mbps of Ethernet Internet service capability and 100 Mbps metro Ethernet connecting the Columbus collocation site and the Dublin-based headquarters. Local and long distance voice services as well as long-haul DS-1 and Internet connectivity to Inoveris in Orem, Utah, are also provided by Time Warner Telecom, states an official release.

"We rely heavily on our extranet to communicate with and process manufacturing and distribution orders from our customers," says Inoveris network manager Jonathan O'Connor. "From a revenue and reputation standpoint, we simply had to go with a provider that met our high uptime criteria. The customer service we've received from Time Warner Telecom far exceeds any we've seen from other providers and that played a key role in our decision."

"Infrastructure consolidation has become a strategy for businesses to cut costs, increase efficiencies and improve employee productivity," says Time Warner Telecom VP and GM for Columbus, Brad Thien. "Our end-to-end solutions offer the voice, data and collocation services that make these goals possible. Our highly reliable fiber-based services are particularly important to businesses like Inoveris, where downtime of any kind can affect their efficiencies."