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Nearly one in four would either be extremely likely or very likely
to switch to a competitive carrier if their existing carrier did
not offer advanced, multimedia wireless content and services. The
study states that wireless carriers should prepare to offer broadband
multimedia services to their customers. Service providers risk losing
up to one fourth of their younger subscriber base without these
content and applications. The American cable industry is not well
positioned today to take advantage of mobile broadband applications
without a wireless service offering.
TMNG chairman and CEO Rich Nespola says, "The new generation
of consumers is demanding greater choices, a more personalised telecommunications
experience and will influence the direction that carriers will need
to take as 3G and future mobile technology is delivered to the marketplace."
While many wireless service providers in the US hope to boost their
revenue streams with services like streaming music or video clip
and music downloads to mobile phones there are still questions about
demand for the new services.
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