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In
the second of our viewpoints, indiantelevision.com
brings you an analysis of how a DTH proposition should
be approached in the Indian market. The analysis is
by Anjan Sur, a strategic business analyst for the
Zee Convergence Group, Bangalore
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Over
the last three years, the direct-to-home (DTH) satellite
industry has come on strongly worldwide. It has grown from
a niche delivery mechanism into a mainstream business. The
spread of subscription-based DTH satellite TV promises to
enhance choices for many households in developing countries.
With
the Government throwing open the DTH sector in the country,a
handful of players have come up with grandiose plans to
enter the market. Given the stiff level of competition this
premium services will face from the existing multi-channel
cable network, possible entrants need to clearly grasp a
few of the winning rules of the game.
HOW
PLAYERS CAN MAKE MONEY
A
DTH offer comprises six elements.
- Content:
The movies,news channels,sporting events,and/or general
entertainment features that constitute an offer to consumers.
- Space:
Ownership or access to sufficient transponders in the
right orbital slot to broadcast an offer to a specific
area.
- Ground:
The ability to distribute, install and service dishes
and set-top boxes(otherwise known as customer premises
equipment, or CPE), combined with access to relevant technology
and manufacturing capabilities.
- Subscriber
management: Ability to acquire and deactivate subscribers,bill
and collect from them, activate pay-per-view movies and
perform customer service.
- Financing:
The provision of credit to customer seeking to buy or
lease CPE.
- Government
relation: Ability to navigate government procedures
and regulations to obtain permits and so on.
So
diverse are these requirements,that no existing player in
any market will be able to fulfill all of them on its own.
This, the industry will be populated by consortia and it
is unlikely that more than one or two DTH consortia will
be able to achieve break-even.
STRATEGIC
AND SUCCESS FACTORS
Exploit
Bottlenecks: In this market,content and transponder
capacity are scarce and controlled by a few players.
With
content, access to unique local language material is critical.
In a market like India,all a DTH player may need to do is
repackage existing channels that are not universally available.
In sports, some players have won an advantage through long-term
rights purchases. Broadcasting rights to cricket in India,
for example,belongs to ESPN for the next five years. It
also controls the right to football for West Bengal(the
most popular league) for ten years.
The
second obvious bottleneck is in transponder capacity. A
modest DTH offering is likely to require a minimum of 10
to 15 transponders-almost a dedicated satellite. The number
of satellite that can broadcast to a particular region is
limited by physics.
Move
First: In the DTH industry, a credible and well managed
first-mover service has a tremendous advantage over others.
In India, a first mover may effectively shut out competition.
Exploit
Market Niche: In some markets, the segment of consumers
who desire highly specific content may be large enough to
form the core subscribership of a DTH service. An example
of this could be again cricket in our country.
Any
DTH consortium must decide how it will deal with a number
of strategic choices that will determine its success:
- Build
an appropriate content offer: This is the single most
crucial choice a DTH company will make. In a remote town
with no access to television, for example,even a DTH bouquet
of just two channels might seem attractive.Transponder
costs are also a factor in an appropriate content offer.
It is the bouquet size that determine how many transponders
are needed,creating a tradeoff between the cost of transponders
and the richness of the offering.
- Leverage
killer content: A subscription service could use its
rights more effectively. It might secure the exclusive
right to broadcast a sporting event live, even if it is
shown on free TV later.
- Offer
superior services: Cable companies are frequently
criticized for installation delays, billing errors and
surly staff and the nature of cable plant makes signals
prone to disruption. Staff and customer service issues
relating to CPE installation and maintenance may yield
a fine of differentiation above and beyond picture quality.
Where to Place bets
Another
strategic choice consortia must make is which markets to
make bets in. A few rules of the thumb are:
-
Number of TV households: the number of TV households
and its rate of growth determines how easy it will be
to break even and how quickly, if at all, a developing
market will become attractive.
-
TV advertising and its growth: Ad revenue are also
available to a DTH service provider, so the existence
of a robust or growing ad market is important.
-
Technical barriers to access TV: Even if DTH offers
are likely to be thin on the ground,it is possible for
a company to own a piece of the chain that links a service
to subscribers.Until recently, Sky had a monopoly on the
UK encryption standard, Videocrypt and could effectively
dictate the terms of DTH competition, This was because
it had a large installed base of set-top boxes using this
standard.
- Ownership
of key content: The availability of sports and film
rights is a crucial determinant of market attractiveness.
In India, such rights are divided among many separate
players. In such a case, no rights owner is likely to
be strong enough to play kingmaker.
- Position
in a market: The most important asset is arguably
an ability to play a unique role in the DTH value chain.
This advantage may reside in business that have little
or no obvious connection with DTH. A company that has
pioneered a business offering credit for consumer durables
in a developing country, for instance, might be well placed
to supply finance to purchasers of CPE.
CONCLUSION
A
few things are assured in the DTH industry even in the face
of paradigm shifts. First, the value of transponders is
likely to fall as compression allows more and more content
to go through the same satellite, and as more satellite
are launched. Second, as bandwidth explodes, so will demand
for content. Obscure sports and the like will become more
valuable;conversely, much of the content that is currently
valuable will face downward pricing pressure. Niche content
providers will emerge.
The
industry is likely to be characterized first by a period
of fragmentation and then by an increasing concentration
of global consortia as unprofitable participants fold. What
is clearer than ever is that satellite TV is here to stay
and will play role in bringing television to mass around
the world.
The author can be contacted at
anjansur@hotmail.com. The views expressed in this article
are his own and are not to be attributed to either Zee Television
or Indian Television Dot Com
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